- Title: SC-97
- Summary: AN IDEA AND IT'S PROGRESS - PART II: 2ND PART OF FILM. ENTIRE FILM ON SC-44.
- Description:06:25:19 - CREDITS OVER CITY SKYLINE. DETROIT. 06:25:25 - MAN AT DESK. WRITING. VERNE COLETTE, DETROIT CORRESPONDANT. PUTS PEN IN JACKET POCKET. FOLDS HANDS ON DESK. GETS UP, LIFTS PANTS LEG, SITS ON DESK. CROSSES HANDS ON LAP. 06:26:05 - MR. STALEY ? FROM GENERAL MOTERS. TALKS ABOUT CHEVROLET OWNER RELATIONS PROGRAM. TALKING HEAD. 06:28:56 - CU LETTER FROM CHEVROLET MOTOR DIVISION. THANKS FOR BUYING CHEVROLET FROM GENERAL SALES MANAGER. 06:29:10 - ARTICLE WRITTEN IN BUSINESS WEEK ABOUT CHEVROLET. 06:29:19 - DEVELOPMENT BOARD IN MEETING. MAN STANDS IN FRONT OF MASSIVE WHITE CURTAIN. MEN SITTING AROUND TABLE. CARDBOARD NAME PLATES IN FRONT OF THEM. ASH TRAYS. 06:29:34 - MONTAGE OF PHOTOS. 1962 FIRST CONGRESS OF DEVELOPMENT BOARD. OWNER RELATIONS PROGRAM. 06:30:15 - OPENS BOOK OF PHOTOS. PHOTOS OF PANEL OF OWNER COUNSELATE. MANAGEMENT CONDUCTED OWNER MEETING. FLIPS THROUGH PAGES IN ALBUM. 06:31:47 - W. H. MCGUIRE. TALKING HEAD. 06:33:23 - R. E. COOK. TALKING HEAD. 06:33:39 - PICKS UP POSTER BOARD OF CHEVROLET SALESMEN QUALITY SELLING STANDARDS. CU. 06:34:33 - A.L. SEVERS ?. TALKS ABOUT SERVICE OPERATIONS. 06:35:19 - CU CHEVROLET CERTIFIED TECHNICIAN PROGRAM CARD & PIN. 06:35:46 - MR. STALEY TALKS ABOUT KEEPING CUSTOMERS LOYAL THROUGH QUALITY ENGINEERING & MANUFACTURING AND DYNAMIC OWNER RELATIONS. TALKING HEAD. 06:37:02 - NARRATOR. 06:37:15 - CHEVY DEALER IN DECATUR, GEORGIA. COOL EARLY 1960s CARS. ROBERT MASON, GENERAL MANAGER, SOUTHERN CHEVROLET. 06:37:46 - TURNS TO ARCHITECTURAL DRAWING OF DEALERSHIP. 06:37:55 - MEN LOOK AT DRAWINGS ON TABLE. 06:38:35 - GEORGE STECK, OWNER RELATIONS MANAGER, SOUTHERN CHEVROLET. 06:38:43 - WOMAN IN 1960s CLOTHING. GLOVES. SLEEVLESS DRESS. SALESMAN HANDS HER PAPERS TO SIGN. NEXT TO HER CHEVY. 06:39:03 - SERVICE WRITER & TECHNICIAN TEST DRIVE CAR BEFORE DELIVERY TO CUSTOMER. MEN IN LOT WITH LOTS OF CARS. MEN GET IN CHEVY TO TEST. 06:39:24 - GEORGE STECK. TALKING HEAD. HOLDS UP BROCHURE CHEVROLET DEALER & YOUR COMMUNITY. HOLDS UP A PREFERRED CUSTOMER STICKER. 06:40:18 - ROBERT MASON TALKING MORE ABOUT OWNER RELATIONS PROGRAM. 06:40:41 - PHOENIX, ARIZONA. 06:40:48 - INTERIOR, RUDOLPH CHEVROLET. GENERAL MANAGER LOU GRUBB. TAPING A RADIO BROADCAST. MEN AT MIC. 06:41:26 - MEN LOOK UP TO CONTROL BOOTH. MAN IN BOOTH SIGNALS THE O.K. SIGN. 06:41:32 - MAN IN BOOTH COMES & JOINS LOU. C.W. WADDOUPS II PRESIDENT, RUDOLPH CHEVROLET. TALKS ABOUT OWNER RELATIONS. 06:41:57 - EXTERIOR, RUDOLPH CHEVROLET. 06:42:04 - INTERIOR, SERVICE AREA. CARS IN GARAGE. 06:42:11 - CU CUSTOMER ORDER. 06:42:17 - STILL OF CUSTOMER WAITING ROOM. GREAT EARLY 1960s DECOR. LOOKS LIKE LIVING ROOM. TELEVISION. COUCH. TABLE. CHAIR. 06:42:26 - CU CUSTOMER COMMENTS BULLETIN BOARD. 06:42:32 - CU IDENTIFICATION SIGNS. 06:42:38 - WOMAN BEHIND DESK. PHOTO. 06:42:40 - SWITCH BOARD OPERATOR. PHOTO. 06:42:44 - CU SIGN FROM RUDOLPH CHEVY. 06:42:45 - PRESIDENT TALKING. 06:42:55 - DON MORROW, OWNER RELATIONS MANAGER, RUDOLPH CHEVROLET. 06:43:17 - PRESIDENT TALKING. 06:43:32 - KINNEY CHEVROLET, BROOKLYN, NEW YORK. TAXI CAB PASSES BY. EARLY 1960s CARS ON BUSY CITY STREET. CU OF BILLBOARD ADVERTISMENT FOR KINNEY CHEVROLET. 06:43:42 - CAR LOT. VARIOUS TYPES OF CHEVROLET CARS. VERY TIGHT SQEEZE. NO ROOM FOR EXPANSION. 06:43:58 - WALTER HEINGARTNER, PRESIDENT, KINNEY MOTORS. GERARD HEINGARTNER, V.P. & "CUSTOMER KEEPER", KINNEY MOTERS. TALK ABOUT CUSTOMER RELLATIONS. 06:44:55 - HOLDS UP ADVERTISMENT FOR HIS BUSINESS. 06:45:05 - HOLDS UP SIGN "THE CUSTOMER KEEPER". HEART WITH ARROW. 06:45:55 - EXTERIOR, HUMPHREY CHEVROLET, GREEN BAY, WI. 06:46:01 - INTERIOR. MAN GREETS CUSTOMER. SHAKES HANDS. NORM BURLATIN ? AT DESK WRITING. MAN WATCHES. 06:46:33 - W.R. WOODY JEPSON. V.P. & MANAGER, HUMPHREY CHEVROLET. TALKING ABOUT COMPLETE SATISFACTION THROUGH CUSTOMER RELATIONS. CU LARGE SHIELD OF HANDS GRASPING. 06:47:09 - BERNIE JEPSON, GENERAL SALES MANAGER, HUMPHREY CHEVROLET. NERDY JACKET WITH PATCH. SAME LOGO AS ON WALL. 06:47:46 - PULLS OUT COPY OF THE HUMPHREY LEADER, COMPANY NEWSPAPER. 06:48:56 - SMALL TOWN IN WISCONSON. CARS ON A BRIDGE. GOOD EXAMPLE OF SMALL TOWN IN THE EARLY 1960s. 06:49:01 - BROADWAY GARAGE MANAGEMENT. MEETING. SHAKING HANDS. WOMEN & MEN. SERVER PASSES BY WITH TRAY ON SHOULDER. 06:49:11 - H.M. CUENE, PRESIDENT, BROADWAY GARAGE TALKS WITH DUKE CUENE, SALES MANAGER, & JIM CUENE, OWNER RELATIONS MANAGER. 06:51:13 - SUNNYVALE, CALIFORNIA. MAN RIDES BIKE IN A BEAUTIFUL SUBURB OF SAN FRANCISCO. MANICURED LAWNS. NEAT & TIDY. 06:51:26 - RIDES UP TO A CAR WITH RAINES CHEVROLET ON IT. 06:51:31 - HARRY MEEHAN MANAGER MEETS COUPLE. MAN HOLDS PAPER BAG. WOMAN IN PEARLS. SHAKE HANDS. MEEHAN TALKS. 06:52:54 - INTERIOR, RAINES CHEVROLET. JACK MILLER, PRESIDENT. TALKING HEAD. 06:54:01 - PIONEERS OF OWNER RELATIONS TALK. L.C. BACHRODT, R.H. BOOS. 06:55:18 - EXTERIOR, WHITE-ALLEN TRUCK CENTER. 06:55:27 - INTERIOR. TRUCK AREA. CAR AREA. CUSTOMER WAITING ROOM. 06:55:39 - SERVICE DEPARTMENT. MEN WORKING ON TRUCKS. MAN UNDER A CAR WORKING ON IT. 06:55:51 - TALKING HEADS. OWNER RELATIONS. GREATEST ASSET. RECAPS WHAT EVERY ONE ELSE TALKED ABOUT. 06:59:09 - EXTERIOR, GENERAL MOTORS, DETROIT. CITY SKYLINE. EARLY 1960s. 06:59:15 - FILM ENDS.
- Collection: Historic Films
- Producer:Historic Films
- Transmission Date:01/01/1962
- Rights:On request
- Decade: 1960s
- File Name: SC-97